About
SISKA Privacy Policy
How we collect, use, and protect your personal information.
Who we are
The South Island Sea Kayaking Association (SISKA) is a non-profit recreational club based in Victoria, British Columbia, Canada. We bring paddlers together for sea kayaking, learning, safe paddling, and community on and off the water.
What we collect
When you join or renew your membership, we collect:
- Your name and email address
- Your phone number
- Household member details (if applicable)
- Membership and waiver records
Third-party services on forms
To reduce spam and automated abuse on public forms, SISKA may use Cloudflare Turnstile on the membership join form, public contact forms, and guest activity registration and waitlist forms. Signed-in visitors bypass Turnstile on contact and guest activity forms. When verification is required, technical request information and the Turnstile response token are sent to Cloudflare so SISKA can verify the submission.
Why we collect it
We use your personal information for:
- Membership administration — processing applications, renewals, and maintaining the membership roster
- Activity coordination — organizing paddles, clinics, and club events
- Safety — contacting participants about activity details, and reaching you in the event of an emergency or if you are running late to an activity
- Club communications — sending newsletters and activity announcements
Who can access your information
- Club executives and paddle leaders can see your name and email address to coordinate club activities.
- Activity leaders and organizers for activities you sign up for can see your name, email address, and cell phone number. Your cell number is shared for safety purposes — for example, so a trip leader can reach you if you are running late to a paddle.
- Third-party activity providers: if you register for an activity offered by a third party through SISKA, your contact information will be shared with that provider so they can coordinate the activity with you.
Communications
We send occasional newsletters and activity announcements to keep you informed about club happenings. You can unsubscribe from these general announcements at any time.
However, you cannot unsubscribe from critical notifications related to specific activities you have signed up for. These include cancellations, safety information, schedule changes, and other updates that directly affect your participation.
Analytics and issue reporting
SISKA uses PostHog, a third-party service, for site and app usage analytics and for signed-in issue reporting inside the member portal.
When analytics are enabled, we may collect technical information such as the page you visited, the route or area of the app, your signed-in role context, and basic device or viewport details. For signed-in users, we use internal account identifiers rather than names or email addresses in analytics payloads.
Session replay is limited to allowed pages. Sensitive fields and sensitive areas are masked or excluded, and replay is disabled on login, waiver, membership application or renewal, communications, treasurer or payment, and similar sensitive screens.
If you use the in-app issue report form, your report may include the text you submit along with technical context about the current page or session so SISKA can investigate the problem.
What we do not do
We do not sell, rent, or trade your personal information. Your information is only shared as described above — with club volunteers who need it to run the club, and with third-party activity providers when you choose to register for their activities.
Data retention
If you are no longer a member and would like your personal information removed, please contact our Privacy Contact.
Your rights
You can request to view or correct your personal information at any time. Privacy requests, correction requests, and privacy concerns can be sent to our Privacy Contact.
Privacy contact
Our Privacy Contact handles privacy requests and concerns for SISKA. We aim to respond within 30 business days unless the law allows more time.
If you have a privacy concern that we have not resolved, you may ask the Office of the Information and Privacy Commissioner for British Columbia to review the matter.
Changes to this policy
We may update this policy from time to time. Changes take effect when posted to this page.